Your phones.
Handled by Zoey.
Zoey Communications is an AI receptionist and after-hours answering service for property managers and service businesses. Every missed call is a customer calling someone else. Zoey answers every call and text on your number, day and night, takes the details, sends emergencies straight to a person and books the job, so nothing slips through the cracks, even at 2 AM.
Every call. Answered.
No voicemail, no hold music, no "we'll call you back." Every caller gets helped right then, and every call ends with an outcome your team can act on.
Urgent calls still reach a person, straight away.
Calls · last night
- 2:14 AMMaria LopezWater leaking under the kitchen sink. Sent to the on-call tech.TransferredUrgent
- 7:02 AM(512) 555-0142Wants a quote for a new install. Budget, timeline and fit checked.Answered by ZoeyProspect
- 8:31 AMJames CarterBooked a service visit for Tuesday at 10:00.Answered by ZoeyPositive
- 9:15 AMPriya ShahAC not cooling. Request logged as high priority.Answered by ZoeyTenant
- 9:48 AMDan WhitfieldFollow-up on Friday's quote. Interested, wants a call Monday.Answered by ZoeyPositive
Sample data, for illustration.
How it works. From the first ring to the booked job.
Answer it
Every call and text on your own number gets answered, day or night, in a natural voice with a name you pick.
Sort it
Zoey works out who's calling and takes their details. Emergencies and the people who matter go straight to you.
Book it
Jobs and appointments land on your calendar, and new leads are qualified before they ever reach your team.
Follow up
Reminders, confirmations, follow-up texts and outbound campaigns keep every lead warm until they're ready to buy.
Compliance, done for you
Consent, opt-outs and number registration are set up and handled for you. Every text tells people how to opt out.
Everything in one place
Every call, text, request and contact, logged in one simple app your team signs into with Google or Microsoft.
Your number, your name
Zoey answers on your own business number, with the name and voice you pick, and sounds like part of your team.
Questions Asked by business owners.
What does an AI receptionist do for a property manager?
Zoey answers every tenant, owner and prospect call and text on your own number, around the clock. She works out who is calling, takes maintenance requests with priority and permission to enter, takes showing requests for your team to confirm, and transfers emergencies and owners to a person straight away.
How does Zoey handle tenant emergencies after hours?
When a caller reports an emergency, like a leak or no heat, Zoey transfers the call to your on-call person straight away. Routine requests wait in the app, ready for your team in the morning.
Can Zoey take maintenance requests by phone?
Yes. Every request is captured with its priority and whether the tenant gives permission to enter, on the Requests page next to the call transcript. Zoey never tells a caller a work order was logged unless it was.
Does Zoey work with PropertyWare?
Yes. Contacts sync from PropertyWare. If you use AppFolio, Buildium or other software, ask us.
Does Zoey answer on my own phone number?
Yes. Zoey answers on your business number, with the name and voice you pick, so she sounds like part of your team.
Do callers hang up on AI receptionists?
Zoey tells callers up front that she is your business's virtual assistant, speaks in a natural voice and transfers the call when someone needs a person. Callers get helped right then instead of reaching voicemail.
Can Zoey book appointments?
Yes. Once you connect your Google Calendar, Zoey books appointments straight onto it.
Get started
Zoey Communications is for business clients, and we're setting up every new client by hand right now. Tell us about your business and we'll reply within 24 hours.